Hotels & serviced apartments
Coordinate reservations, occupancy, guest requests and service teams.
SOFTWARE SHAPED AROUND YOUR BUSINESS
Connect reservations, guest requests, restaurant operations and branches with software for clear service ownership, inventory tracking and reporting.

Different businesses. Different team needs.
From accommodation management to restaurant operations, we account for your service model, locations and team coordination.
Coordinate reservations, occupancy, guest requests and service teams.
Track reservations, orders, preparation and handover within each location.
Give branches a shared operational view with location-specific permissions.
Connect event requirements, resources and service schedules.

Choose capabilities for your establishment and connect reservations, service and operational records.
Organize booking times, capacity, status and confirmation policies around your service.
Receive and assign requests, tracking completion between reception and service teams.
Connect orders to preparation, handover and payments where point of sale is in scope.
Track items, movements and reorder levels with a defined consumption-recording process.
Connect visits and permitted preferences, with loyalty programs shaped around your rules.
Compare orders, service and recorded revenue, connecting available systems to reduce re-entry.
Give each team timely information and keep request status visible to reception and management.
Record time, service and guest count.
Review capacity and terms, then confirm.
Share requirements with the responsible team.
Track requests and feedback during service.
Review services, payments and feedback.
A selection from Nextwave's systems, platforms and stores. Explore our company portfolio and discuss the work most relevant to your needs.
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Tools from our development, data and business-systems toolkit. We choose what fits the service and scope; each project uses its own selection.
We start with reservation types, service touchpoints and branch systems, agree on scope, then build and test the solution with your team.
Before we build, we understand your day.
We listen to your goals, get to know your users and review current workflows to define needs and priorities.
See your idea before it becomes code.
We design user journeys and screens, then review the prototype, delivery plan and required integrations with you.
Each stage adds something that works.
We build features in reviewable stages and share progress, so you can try the solution as it takes shape.
Check the details your day depends on.
We test features, permissions and integrations, resolve feedback and prepare launch and data migration plans where needed.
Launch is the start of learning through use.
We prepare the launch, hand over documentation and guide your team, with support and future development defined in our agreement.
From the first conversation through handover, decisions follow your team's needs and intended outcomes. You know what we are doing, what you will receive and how it serves your business.

Technology matters most when it serves people.
We start with your goals and workflows before choosing a solution and tools.
We ground decisions in user tasks and explain how your team can use the deliverables.
An agreed scope and reviewable stages keep completed work and next steps clear.
We review existing tools and team workflows before recommending changes.
We prioritize what you need now and clarify what can follow in a later phase.
We document deliverables, guide your team and define the scope of support and future development.
Not necessarily. We assess your current system's strengths and gaps, then decide whether integration, an additional portal or standalone features are appropriate. Replacement requires a clear migration and rollout plan.
Orders, inventory and permissions can be separated by branch with consolidated management reports. We agree which data, such as menus and customers, is shared and which is local.
We review device models, connection methods and available drivers, then test ordering and printing on target hardware. Device compatibility is verified before it is included.
We identify which operations must continue offline, how records are stored and synchronized, and how conflicts are resolved. Offline support requires its own design and testing within the implementation scope.
We begin by reviewing reservation types, service touchpoints and branch systems, then define users, priorities, integrations and data readiness. These inform a clear scope, delivery milestones and a cost and timeline estimate before implementation.
We review data sources, quality, available interfaces and access permissions. We agree on fields and matching rules, test a sample migration and integration before launch, and clarify any work or subscriptions required from other providers.
We define Arabic, English, branch and permission needs from the outset. Where needed, we account for currencies, time zones and market-specific processes, and review local requirements in Egypt, Saudi Arabia and the UAE with your specialists as part of the project scope.
We review usage scenarios with your team and prepare documentation, operating guidance and agreed training. The agreement defines deliverables, usage rights and code ownership, support, maintenance, future development and external service costs.