System integration

It depends on available interfaces, permissions and restrictions, which we review first.

We define record identity, source ownership, retries, alerts and cases needing manual review.

We assess supported alternatives such as imports, exports or available connectors. Each option's limitations, update frequency and maintenance are explained; integration is not assumed possible without suitable access.

An authoritative source is defined for each data type, such as prices or order status, with priority and conflict rules. This avoids one system overwriting a valid change without a clear policy.

We use a test environment or limited data where available and review success, failure, duplicates and outages. Logs, alerts and reprocessing procedures are defined before launch.

Data maps, transformation and synchronization rules, tested connectors, logs and operating alerts. Deliverable details and acceptance criteria are agreed before work begins.

We assess scope, deliverables, integrations and existing systems and data. Estimates, delivery stages and external costs are clarified before implementation, with the impact of requested changes reviewed before approval.

We define handover, required training, support scope and duration, and responsibility for updates and operation. The agreement distinguishes in-scope work from new additions so your team knows what comes next.