Customer portals
Submit requests, track progress and access documents in one account.
FROM BUSINESS UNDERSTANDING TO DELIVERY
Turn your workflows into a web application for your team or customers, with clear screens, user accounts, permissions and connected data built around your service.

Put your workflows within reach of a browser.
Submit requests, track progress and access documents in one account.
Organize appointments and requests with clear ownership at each step.
Tasks, files and approvals with permissions tailored to team roles.
Manage content and accounts, and monitor application activity.
User journeys, a responsive application, agreed integrations, permission and compatibility checks, and a deployment plan.
Stage 1
Review users and workflows; define the essential features and first-release boundaries.
Stage 2
Review user journeys, screens and integration plans before implementation.
Stage 3
Build in testable increments and share completed work with you.
Stage 4
Test features, permissions and integrations, then resolve feedback.
Stage 5
Prepare operations, hand over documentation and define follow-up scope.
We review your industry and team workflows before defining a solution. Priorities vary by sector, so service scope follows the processes and outcomes your business needs.
A selection from Nextwave's systems, platforms and stores. Explore our company portfolio and discuss the work most relevant to your needs.
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Tools from our development, data and business-systems toolkit. We choose what fits the service and scope; each project uses its own selection.
From the first conversation through handover, decisions follow your team's needs and intended outcomes. You know what we are doing, what you will receive and how it serves your business.

Technology matters most when it serves people.
We start with your goals and workflows before choosing a solution and tools.
We ground decisions in user tasks and explain how your team can use the deliverables.
An agreed scope and reviewable stages keep completed work and next steps clear.
We review existing tools and team workflows before recommending changes.
We prioritize what you need now and clarify what can follow in a later phase.
We document deliverables, guide your team and define the scope of support and future development.
We design a responsive experience and test the features on the target screen sizes and browsers.
That depends on notifications, offline use and device features. We assess the use case before choosing an approach.
Roles follow real tasks: who can view, create, edit or approve data. Permissions are tested on the server, with audit history and single sign-on included where agreed.
We review data sources, available APIs and access permissions, then define transferred data, sync direction and conflict and error handling before building the integration.
Hosting is chosen around usage, data and integrations. We agree on the browsers and devices to test and clarify hosting, backup and update responsibilities and costs.
User journeys, a responsive application, agreed integrations, permission and compatibility checks, and a deployment plan. Deliverable details and acceptance criteria are agreed before work begins.
We assess scope, deliverables, integrations and existing systems and data. Estimates, delivery stages and external costs are clarified before implementation, with the impact of requested changes reviewed before approval.
We define handover, required training, support scope and duration, and responsibility for updates and operation. The agreement distinguishes in-scope work from new additions so your team knows what comes next.